While many large companies still describe their requirements using the written word, there is a huge amount of evidence that pictures (i.e. modelling languages) are a clearer and more reliable method of communication. A 2016 survey of Australian business analysts across 30 organisations (government, big business, SMEs) found that while 14% used one or more of the popular languages (DFD, UML, BPMN) regularly, the vast majority 76% did not or only very occasionally. This shows that a small number of…
How To of Essential Modelling
04/06/2008 |
By IRM Training
Also called abstract or business modelling, essential modelling can be an extremely valuable tool for the business analyst. Instead of modelling how things are done (the current system), or how they might be done (a proposed system), we model what is done, or what might be done. For example the purpose of a Customer Service Department is to provide customers with a level of service they expect (or the company defines). Things like call centres and customer relationship management systems…