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Business Analyst Courses

Business Analyst Courses: Core Skills

Course TitleDurationEndorsed BySchedule & Booking
Business Analysis 🚩
Overview of business analysis, analysing business problems, process modelling, data modelling.
4 daysIIBA®Locations, Dates & Booking
Business Requirements Elicitation 🚩
Requirements elicitation, stakeholder interviews, stakeholder management skills.
3 daysIIBA®Locations, Dates & Booking


The above core-skill courses cover the essential activities in business analysis. If you are not sure where to start, choose one of these courses.

Core-skill Business Analyst courses are suitable for:

  • New Business Analysts seeking an overview in how to perform their role according to the best practice.
  • Experienced Business Analysts who are looking to validate, formalise or standardise their skills.
  • Project Managers (and other PMO roles), Business Intelligence Analysts, Process Analysts, Managers / Team Leaders and other similar roles who perform business analysis tasks related to Process, People and/or Data.

Business Analyst Courses: Process Skills

Course TitleDurationEndorsed BySchedule & Booking
Business Process Modelling2 daysIIBA®Locations, Dates & Booking
Writing Better Requirements1 dayIIBA®Locations, Dates & Booking
Agile BA IRL2 daysPending IIBA® endorsementLocations, Dates & Booking

Business Analyst Courses: People / Soft Skills

Course TitleDurationEndorsed BySchedule & Booking
Workshop Facilitation Skills2 daysIIBA®Locations, Dates & Booking
Problem Solving Skills2 daysIIBA®Locations, Dates & Booking

Business Analyst Courses: Data Skills

Course TitleDurationEndorsed BySchedule & Booking
Data Analytics & Business Intelligence
Gain insight into how organisations can use data to make strategic business decisions.
2 daysIIBA®Locations, Dates & Booking
Data Analysis & Modelling2 daysIIBA®Locations, Dates & Booking

Exam Preparation Courses

Course TitleDurationEndorsed BySchedule & Booking
ECBA™ Exam Prep Course4x half daysIIBA®Locations, Dates & Booking
CCBA® Exam Prep Course6x half daysIIBA®Locations, Dates & Booking
CBAP® Exam Prep Course8x half daysIIBA®Locations, Dates & Booking
What is the Training Like?

IRM Training’s Business Analyst courses are workshop-style practical training. Most modules start with a trainer running a presentation interactively, followed by discussions and case-study-based exercises.

The courses run in small groups so there is plenty of opportunity for questions and discussions. For questions that are not directly related to the course topics, the trainer(s) may schedule a time during one of the breaks to answer them, to ensure your questions are answered while keeping the course on track.

Each IRM Training’s Business Analyst course covers a different set of BABOK® techniques and goes in-depth into how to apply these techniques to solve real-life business problems. They conform to the BABOK® but delves much deeper and focuses on the application of the techniques, rather than the theory.

Who Are the Trainers?

Eligibility requirements to become an IRM Training trainer:

  • A minimum of 15 years’ business analysis experience in Australia.
  • The ability to demonstrate in-depth knowledge in the real-world application of the course topics.
  • Driven by the passion to help develop others.
  • Excellent communication, presentation and people skills.
  • A good sense of humour! You can absorb and retain more knowledge when the training is fun!

IRM Training trainers have worked in / with a diverse range of industries and government departments. Some also came from academic background as lecturers at Australian leading universities, on top of their 15+ years’ hands-on experience.

BABOK® Guide v3
Business Analyst Certification

IRM Training is an IIBA® Endorsed Education Provider (EEP™). IRM Training provides a Certificate of Completion (CoC) to all attendees who have completed a Business Analyst course. Those looking to get certified by the IIBA® can supply this CoC as proof of having acquired the required Professional Development Hours. This will allow you to sit on the IIBA® certification exam.

More details about certification can be found on the business analyst certification page.

Business Analyst Careers
According to the Australian Government Department of Jobs and Small Business, 90% of Business and System Analysts in Australia are working full time, earning on average $118,248 per annum. The current employment size is 43,700 people and the estimated future growth is rated as “Strong”. The skill level rating for the profession is considered “Very High” which generally means a lot of training is needed to be good at the job.

Also read: end of year summary on Business Analysis Salary & Job Trend – end of 2020 Review.


“Was very well run, engaging and good for all levels of knowledge.” – Australian Electoral Commission

“The trainer is fantastic at keeping the group engaged, providing examples and providing different ways to explain things so everyone understands.” – Department of Home Affairs

“Breadth of topics was really good, a lot to take in but the trainer was always helpful, is very knowledgeable & provides insights from his vast experience.” – Cricket Australia

“Great learning structure,  you do not get overloaded in a day. Well paced and useful information. Information applies to my role & where I want to head towards.” – Department of Education and Training (Melbourne)

“Most enjoyable, informative and engaging course” – Royal Australian College of GPs

“The instructor was able to customise on the go to suit our needs. Fantastic!” – Simply Energy

See more testimonials


What is the class size of your Business Analyst courses?

Business Analyst courses by IRM Training are limited to 12 places to ensure maximum instructor to attendee interaction. The attendees are often split into groups to complete exercises which helps business analysts learn from others in their team.

Where do you train?

Just about anywhere! Sydney, Melbourne, Canberra and Brisbane are the main centres for our public courses. We run in-house courses anywhere in Australia, and overseas.

From 2020 you can also attend the courses remotely. Find out more from the Practical Training Delivered Remotely (Live) page.

Are your courses hands-on?

All of our business analyst courses are workshops. This means that much of the time (typically around 50% but it can be more) is spent on practical work. Of this, some is individual work but most of it is done in small teams. These courses are designed to maximise the learning curve, and this is usually achieved by a mix of activities – quizzes, demonstrations, examples, discussion, simulations, teamwork.

I am not a BA. Are the courses suitable for me?

Many different roles perform business analysis tasks. Whether you are a Business Analyst, Project Manager, Agile BA, Product Owner, Process Analyst, Business Intelligence Analyst, Manager / Team Leader, or any other similar roles, you most likely need to solve business analysis problems related to people, process or data.

About IRM Training

First established in 1989, IRM Training is one of the most experienced providers of Business Analyst courses. With some of the most knowledgeable trainers in Australia, we provide plenty of practical experience which we are able to pass on through our courses.

IRM Training offers Business Analyst courses that conform to the Business Analysis Body of Knowledge (BABOK®) version 3 and are endorsed by the International Institute of Business Analysis (IIBA®). These courses develop skills such as modelling, diagramming, interview techniques, presentations, workshop facilitation and data analysis.

As one of the founding members of the IIBA®’s Endorsed Education Provider (EEP™) program, IRM Training was also a contributor to the early development of the BABOK® and helped to shape standardisation of business analysis practises world-wide.