Established in 1989, IRM is a leading Australian provider of training services to industry and government. We specialise in business analysis training - both for business analysts new to the field and also for those who have learnt on-the-job and want to formalise their skills.

Regular public courses are scheduled in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. Venues are CBD hotels or conference centres. Course dates are published on the IRM website and bookings can be made online.

Courses can also be delivered on your premises anywhere in Australia or the Asia-Pacific region. These in-house courses offer significant cost savings for larger groups and also allow us to incorporate your material into the course.

IRM's family of business analysis courses are endorsed by International Institute of Business Analysis (IIBA®) and are compliant with Version 3 of the Business Analysis Body of Knowledge (BABOK®). Our instructors have in-depth experience of the subject area and their practical knowledge will ensure you have plenty of tips and real-world examples to take away with you.

The IRM company philosophy reflects our focus on training rather than teaching:

Learn by doing... hands on... practical... intensive... fun!!

Established in 1989 by Derrick Brown and Barry Hollingsworth, IRM’s objective was to offer practical, professional-development training in business analysis and project management. Derrick, who had recently arrived from the UK, already had a formidable track record in the training industry as a partner with Keith London Associates, one of the first companies in the world to offer training in business and systems analysis.

IRM quickly gained clients in the Australian corporate and government sectors who welcomed the interactive, practical style of our workshops. They appreciated the training (not teaching) focus and the objective behind each workshop – to give delegates practical skills they can use immediately in the workplace. IRM courses were, and still are, written and maintained in-house giving us total control over the content - with the ability to customise and meet a client’s specific requirements.

Today, IRM is regarded as one of the top business analysis training providers in Australia and extracts of our course material are syndicated around the world. The best customer compliments we receive are:

"..ah, yes – you’re the business analysis training company"

Some of our recent customers include:

Federal Government: ATO, Customs, Defence, Depts. Infrastructure, Innovation, Immigration, Parliamentary Services, DHS, DVA, IP Australia

Banking & Financial Services: ANZ, NAB, CBA, Macquarie Group, Citigroup, Aviva, IAG, ING, Allianz

State Government: VicRoads, Workcover NSW, Queensland Health, Dept. Transport (SA), DHS (VIC), Attorney Generals (NSW), DNRE (QLD)

Industry: AGL, Ausgrid, Aurora Energy, Australia Post, Telstra, BP, PwC, Toyota, Flight Centre, Qantas, Truenergy

Local Councils: Frankston, Townsville, Bankstown, Yarra, Hawkesbury, Lake Macquarie, Knox, City of Sydney

Universities: Monash, Melbourne, LaTrobe, Swinburne, University of Queensland, RMIT

What Managers Say...

"Experience and confidence gained by participants can already be seen"
Director, Dept. Veterans Affairs

"Workshops provided an excellent foundation for business requirement documentation that is concise and consistent for all stakeholders"
Business Analyst Team Manager, Sunsuper

"Great to hear people talking about how relevant the course was to their work and how they can immediately use what they have learnt"
Business Information Manager, BP

"Course was a great success – delegates got a lot out of the course"
Manager Forms Design Team, ATO

"Everyone I have spoken to was very pleased with the course and I have several staff that are now revisiting existing requirements and holding workshops to assess if the requirements are measurable"
Senior Programme Manager, Technology Projects, Department of Parliamentary Services

"Excellent course for business users to understand communications with IT specialists"
Head of Management Reporting, Bank South Pacific

"Both courses were a big help in implementing the system – just wish we’d done them earlier"
Functional Analyst Manager, RMIT

What Delegates Say...

"Good course, well presented with highly relevant information"
Project Administrator, Workcover NSW

"Thoroughly impressed, I found all sections of the course to be useful"
Business Analyst, Ausgrid

"Highly informative, well put together, definitely of practical benefit in my role"
Project Manager, PwC

"Very thorough and well run, the hands-on approach reinforces what is learnt"
Senior Business Analyst, VicSuper

"Practical, good reference to the core tools, logic, techniques and principals of analysis"
Business Analyst, Zurich Insurance

"Great exposure to multiple techniques for modelling and analysis"
Business Analyst, ANZ Bank

"Provided a selection of tools that can be put into use in the real world"
Business Analyst, ING Direct

"Has changed my entire approach especially the client interview"
Snr Business Analyst, MLC

"Very practical course, highly applicable to my current job"
Business Analyst, Commonwealth Bank

"Learn by doing" has long been accepted as the most effective way of teaching skills – and the more complex the skill, the more effective instructor-led workshops become.

Our objective is to train business analysts in those practical skills which can then be immediately applied in the workplace.

Results include:

  • Better management of stakeholder expectations and a detailed understanding of their needs
  • Avoiding missed requirements and solution mode thinking by asking the right questions
  • Better analysis of current problems leading to more solution options for business users
  • More precise requirements specifications and avoiding the wrong solution being built

IRM courses are not lectures and we don’t work our way through a voluminous text book. Instead they are "roll your sleeves up" practical workshops with an emphasis on doing, participation, interaction and skills transfer.

We give business analysts skills to enhance their career and employers trained staff to achieve their business objectives.