Tag: Scope Document

It’s funny how often things we say can come back and bite us. Has this ever happened to you? We’re all guilty of sometimes hearing what we want to hear – but when it’s a client, is it their fault or ours? Now there’s not a lot you can do to change how other people interpret information, so let’s assume the onus is on us to make sure this doesn’t occur. We need to be crystal clear in our communications…