Duration: 2 days | Instructor-Led | Course Fee: $1,480 + GST

Endorsed by IIBA
PD Hours/CDU:14

In this Business Process Modelling course you will explore how to use BPMN v2.0 to manage business processes in your organisation.

Discover through this hands-on training how to use various methods to model, analyse, measure, improve, optimise and automate business processes.

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Is This the Right Course for You?

This Business Process Modelling course is most suitable for managers, business analysts, process analysts and other similar roles who need to analyse, model, specify or manage business processes.

This is a hands-on course with multiple case studies that will walk you through real-world scenarios and get you practising creating business process models using BPMN v2.0.

The practical nature of the course aims to build the confidence to apply your newly acquired skills in your workplace immediately.

Course Objectives

This Business Process Modelling course addresses the needs of professionals who want to have an overview of business process management and Business Process Model and Notation.

Both new and experienced managers, business analysts, process analysts and professionals will leave the course with hands-on skills, tools and methodologies in Business Process Management using BMPN v2.0.

This will allow a wide range of professionals to improve their understanding in how to improve business performance by managing business processes.

Learning Outcomes

In this Business Process Management course you will learn:

  • Business Process Management principles
  • Hands-on skills in building BPMN v2.0 models
  • How to develop business process model strategies for an organisation

Through this hands-on mode of learning, you will gain the confidence to immediately apply your newly acquired skills in your workplace.

Course Outline

Business Process Modelling Course

Module 1 – Business Process Management

  • Definition
  • Usage
  • Pitfalls
  • Workflow
  • Model Types

Module 2 – Introduction to BPMN v2.0

Module 3 – Basic BPMN Objects

  • Activity
  • Flow
  • Artifact
  • Gateway
  • Events

Module 4 – BPMN Swimlanes & Pools

  • Blackbox / Whitebox
  • Pool / Swimlane

Module 5 – BPMN Gateways

  • Tokens
  • Inclusive / Parallel
  • Event-Based
  • Complex

Module 6 – Advanced BPMN Activities

  • Tasks vs Sub-process
  • Markers
  • Ad-hoc
  • Loops
  • Multiple Instances

Module 7 – Advanced BPMN Events

  • Timers
  • Messages
  • Conditional
  • Interrupting & Non-Interrupting

Module 8 – Advanced Alternatives

  • Orchestration Diagram
  • Collaboration Diagram
  • Conversation Diagram
What People Say About Us
“Great exposure to multiple techniques for modelling and analysis” Business Analyst, ANZ Bank, Melbourne

“Excellent course for business users to understand communications with IT specialists” Head of Management Reporting, Bank South Pacific

“Course has been invaluable – will improve the information and specifications I provide to our IS team” Business Analyst, Australian Maritime Safety Authority

“Provided me with the fundamentals and tools to start my ba journey” Project Analyst, Airservices Australia

“A practical hands on approach to the thinking processes behind business analysis” Project Controls, Abigroup Contractors

“Excellent course, good ideas about how industry standard techniques can be applied in the workplace” Process Modeller, Geoscience Australia

“Very good in opening my thoughts – my blinkers are off” Enterprise Analyst, VicRoads

“Good course, pulls in all the threads nicely” ICT Project Manager, Department of Defence

“Practical, good reference to the core tools, logic, techniques and principals of analysis” Business Analyst, Zurich Insurance

Read more testimonials

About Remote Course Delivery

To support the social distancing measures currently in place due to the COVID-19 pandemic, you can now attend this course remotely via Zoom.

The course will still be practical, interactive and delivered live by senior instructors with 15 – 25+ years’ experience with the skills to make the intensive learning experience interesting and enjoyable.

Various additional measures to maximise the remote training experience have also been experimented, planned and incorporated. Find out more about practical training delivered remotely (live).


Anywhere - Remote Delivery11 - 12 October 2021
Group Booking - Remote DeliveryFlexible Dates & Hours
Your Office - In PersonFlexible Dates & Hours
AdelaideSelect one of the options above
BrisbaneSelect one of the options above
CanberraSelect one of the options above
MelbourneSelect one of the options above
PerthSelect one of the options above
SydneySelect one of the options above

Course hours during standard time (5 April – 3 October 2021):

  • AEST: 9:00am – 5:00pm (ACT, NSW, QLD, TAS, VIC)
  • ACST: 8:30am – 4:30pm (NT, SA)
  • AWST: 7:00am – 3:00pm (WA)

Course hours during daylight saving time: 9:00am5:00pm AEDT.

Other locations / time zones? Convert to your time zone.

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We train professionals from these Australian organisations and more:

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