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Business Analysis Training BUSINESS ANALYSIS COURSE

Duration: 4 days | Instructor-Led | Course Fee: $2,450 + GST

 Business Analysis course endorsed by IIBA
 Program ID: E018-007 | PD Hours/CDU:28
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Join the thousands of Australian professionals trained by IRM Training and master the fundamental skills of business analysis and requirements modelling, in this flagship Business Analysis course.

Are you a new business analyst looking to learn a standard, systematic approach to business analysis? Or are you an experienced business analyst or someone who has learnt ‘on-the-job’ seeking to formalise your skills? In this workshop-style training you will learn and practice some of the most important business analysis techniques and skills that you can apply immediately to your work environment.

This business analyst course takes a learning-by-doing approach to training, allowing you to practice a variety of business analysis and modelling techniques through case-study-based exercises.

Is This the Right Course for Me?

Many roles perform business analysis tasks, although the job title may not necessarily be “Business Analyst“. In fact, according to a 2020 survey conducted by the IIBA® only 38% of BAs had ‘Business Analyst’ as their job title). You may be performing business analysis tasks in your role as a:

  • Business Analyst
  • Project Manager
  • Business System Analyst
  • Manager / Team Leader
  • Business Consultant
  • Product Owner
  • Agile BA
  • Other / hybrid role

The skills covered in this business analyst course are applicable regardless of what industry you are working in (IT, finance, education, health, energy, retail, manufacturing, government, not-for-profit, etc).

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Course Objectives
To provide practical training in business analysis techniques which can be used for:

  • Communicating unambiguously between Business and IT stakeholders
  • Articulating and selecting business improvement methodologies
  • Identifying an appropriate project execution approach
  • Creating and communicating Organisation Change Management plan
  • Developing a current state to future state approach
  • Mapping process activities using BPMN v2.0
  • Creating and articulating a data model
  • Creating Use Case descriptions
Learning Outcomes
Using a variety of practical exercises and case study problems, you will learn:

  • how organisations use projects to achieve business objectives and what role business analysts play in successful project outcomes
  • how to document requirements using Event Tables
  • how to model business processes using BPMN v2.0
  • when and how to build Data Models from business rules
  • how to draw Data Flow Diagrams and understand the rules on which all notations are based
  • how to apply hierarchies to Use Case and Activity Diagrams
  • how to model the current system and how to define possible components of a physical model
  • how to write User Stories
  • how to use different system viewpoints when moving from a current (as-is) to a future (to-be) state
  • how to identify and manage business rules
  • how to model new requirements and separate business requirements from technology
Course Outline
  1. Introduction to Business Analysis
  2. Business Analysis Need-to-Know Skills
  3. Methodologies
  4. Business Process Modelling Using BPMN v2.0
  5. Data Flow Diagrams
  6. Data Models
  7. Process of Analysis
  8. Decision Tables and Specification
  9. User Stories
  10. Business Improvement
  11. Use Cases
  12. Business Rules
Business Analyst Course Endorsement / Certification

This Business Analyst course conforms to the Business Analysis Body of Knowledge (BABOK®) v3 and is endorsed by the International Institute of Business Analysis (IIBA®). Upon completion of this course you will receive a Certificate of Completion, awarding you 27 CDU / Professional Development Hours (PD Hours).

For more information about PD Hours and certification in relation to this business analyst course, please refer to the Business Analyst Certification page.

What Past Attendees Said
“Great exposure to multiple techniques for modelling and analysis” Business Analyst, ANZ Bank, Melbourne

“Excellent course for business users to understand communications with IT specialists” Head of Management Reporting, Bank South Pacific

“Course has been invaluable – will improve the information and specifications I provide to our IS team” Business Analyst, Australian Maritime Safety Authority

“Provided me with the fundamentals and tools to start my ba journey” Project Analyst, Airservices Australia

“A practical hands on approach to the thinking processes behind business analysis” Project Controls, Abigroup Contractors

“Excellent course, good ideas about how industry standard techniques can be applied in the workplace” Process Modeller, Geoscience Australia

“Very good in opening my thoughts – my blinkers are off” Enterprise Analyst, VicRoads

“Good course, pulls in all the threads nicely” ICT Project Manager, Department of Defence

“Practical, good reference to the core tools, logic, techniques and principals of analysis” Business Analyst, Zurich Insurance

“Has given me a good overall knowledge of how to perform my job easier” Business Analyst, Department of Human Services (Melbourne)

Read more testimonials

About Remote Course Delivery

You can now attend this course remotely.

The course will still be practical, interactive and delivered live by senior instructors with 15 – 25+ years’ experience with the skills to make the intensive learning experience interesting and enjoyable.

Various additional measures to maximise the remote training experience have also been experimented, planned and incorporated. Find out more about practical training delivered remotely (live).


Anywhere - Remote Delivery16 - 19 November 2021
Group Booking - Remote DeliveryFlexible Dates & Hours
Your Office - In PersonFlexible Dates & Hours
AdelaideSelect one of the options above
BrisbaneSelect one of the options above
CanberraSelect one of the options above
MelbourneSelect one of the options above
PerthSelect one of the options above
SydneySelect one of the options above

Course hours during daylight saving time (3 October 2021 – 3 April 2022):

  • AEDT: 9:00am – 5:00pm (ACT, NSW, TAS, VIC)
  • ACDT: 8:30am – 4:30pm (SA)
  • AEST: 8:00am – 4:00pm (QLD)
  • ACST: 7:30am – 3:30pm (NT)
  • AWST: 6:00am – 2:00pm (WA)

Course hours during standard time: 9:00am5:00pm AEST.

For other locations or time zones, Convert to your time zone.

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