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Business Analysis Training BUSINESS ANALYSIS COURSE

Duration: 4 days | Delivery: Remote, Instructor-Led (Live) | Course Fee: $2,450 + GST

 Business Analysis course endorsed by IIBA
 Program ID: E018-007 | PD Hours/CDU:27
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For more than 30 years, IRM Training‘s focus on business analyst courses, and in particular this 4-day Business Analysis course has helped thousands of Australian business analysts master the fundamental skills of analysis and modelling. This short course takes a hands-on approach to training, allowing you to practice a variety of techniques while working through a simulated project.

You will learn how to perform the following business analysis functions:

  • Analyse business processes and business problems
  • Draw BPMN, Use Case and dataflow diagrams and understand the rules on which all notations are based
  • Analyse application data using Entity Relationship Diagrams (ERDs)
  • Apply data modelling to object oriented development
  • Use event tables and event analysis
  • Analyse current and future processes and systems
  • Identify, specify and document business rules
  • Use metadata, data dictionaries and data repositories
  • Produce specifications for developers and external suppliers

Whether you are working on the maintenance and enhancement of enterprise and client/server systems or the development of new web or cloud applications, analysis and modelling are essential skills applicable to every project and every type of system. This business analyst course will give you a solid grounding in these skills.

About Remote Course Delivery

You can now attend this course remotely.

The course will still be practical, interactive and delivered live by senior instructors with 15 – 25+ years’ experience with the skills to make the intensive learning experience interesting and enjoyable.

Various additional measures to maximise the remote training experience have also been experimented, planned and incorporated. Find out more about practical training delivered remotely (live).

Is This the Right Course for You?
New business analysts will learn a standard, systematic approach to business analysis. Most analysts who attend this course have less than 3 years experience and are sent by employers for professional development training.

Senior analysts and those who have learnt ‘on-the-job’ will be able to formalise and refresh their skills. Systems analysts and developers will learn tools and techniques for effectively communicating with business users.

Business users will learn a standards-based approach for communicating with IT staff and external suppliers – and be able to explain how their business operates and what their objectives are, in terms that IT staff can understand.

Have questions?

Course Objectives
To provide practical training in analysis and specification techniques which can be used:

  • for the analysis of business problems and processes
  • for the modelling and logical design of future processes
  • for clear, unambiguous communication with developers, project staff and users

The focus of this business analyst course is on what rather than how – what does our current business system do – what do we want it to do in the future?

Learning Outcomes
How this course can help you be a better business analyst – using a variety of practical exercises and case study problems, you’ll learn:

  • how organisations use projects to achieve business objectives and the part business analysts play in successful project outcomes
  • how modelling is used
  • the strengths and weaknesses of different notations
  • how to document requirements using event tables
  • when and how to build data models from business rules
  • how data modelling is used in object oriented development and with UML
  • how to draw dataflow diagrams and understand the rules on which all notations are based
  • how to use leveling to control complexity
  • how to apply hierarchies to use case and activity diagrams
  • how to use assessment and verification techniques
  • how to model the current system and how to define possible components of a physical model
  • how to construct a project data repository and understand the role of metadata in projects
  • how to use different system viewpoints when moving from a current (as is) to a future (to be) state
  • how project characteristics determine which SDLC methodology is used
  • how to identify essential business functionality in a new system and how BPM and BPR can be used for process improvement
  • how to identify and manage business rules
  • how to use common techniques for analysing, specifying and documenting business rules
  • how to model new requirements and separate business requirements from technology
  • how to document use cases
Business Analyst Course Outline


  • Organisational objectives & the role of projects
  • SDLCs – waterfall, iterative, Agile
  • The business analyst role
  • Diagramming tools – Structured, UML, BPMN
  • Event analysis
  • Business data & data modelling


  • Process modelling with data flow diagrams and UML
  • Leveling, partitioning and hierarchies
  • Assessing data flow and use case diagrams
  • Modelling the current system with use case and event analysis


  • Metadata and data management issues
  • System viewpoints and the process of analysis
  • Selecting an SDLC based on project characteristics
  • Representing essential business functions with activity diagrams


  • Identifying and specifying business rules
  • Decision tables and decision trees
  • Modelling new business requirements
  • Writing use cases
  • The analyst’s journey – from a current to a future state
Endorsement / Certification

This Business Analysis course conforms to the Business Analysis Body of Knowledge (BABOK®) v3 and is endorsed by the International Institute of Business Analysis (IIBA®). Upon completion of this course you will receive a Certificate of Completion, certifying you of having completed 27 Professional Development Hours (PD Hours).

For more information about PD Hours and certification in relation to our business analyst training, refer to our Business Analyst Certification page.

What Past Attendees Said
“Great exposure to multiple techniques for modelling and analysis” Business Analyst, ANZ Bank, Melbourne

“Excellent course for business users to understand communications with IT specialists” Head of Management Reporting, Bank South Pacific

“Course has been invaluable – will improve the information and specifications I provide to our IS team” Business Analyst, Australian Maritime Safety Authority

“Provided me with the fundamentals and tools to start my ba journey” Project Analyst, Airservices Australia

“A practical hands on approach to the thinking processes behind business analysis” Project Controls, Abigroup Contractors

“Excellent course, good ideas about how industry standard techniques can be applied in the workplace” Process Modeller, Geoscience Australia

“Very good in opening my thoughts – my blinkers are off” Enterprise Analyst, VicRoads

“Good course, pulls in all the threads nicely” ICT Project Manager, Department of Defence

“Practical, good reference to the core tools, logic, techniques and principals of analysis” Business Analyst, Zurich Insurance

“Has given me a good overall knowledge of how to perform my job easier” Business Analyst, Department of Human Services (Melbourne)

Read more testimonials


Remote Delivery23 - 26 February 2021Open
Group BookingFlexible Dates & HoursOpen
Adelaide-Temporarily Suspended
Brisbane-Temporarily Suspended
Canberra-Temporarily Suspended
Melbourne-Temporarily Suspended
Perth-Temporarily Suspended
Sydney-Temporarily Suspended

Course hours during daylight saving time (4 October 2020 – 4 April 2021):

  • AEDT: 9:00am – 5:00pm (ACT, NSW, TAS, VIC)
  • ACDT: 8:30am – 4:30pm (SA)
  • AEST: 8:00am – 4:00pm (QLD)
  • ACST: 7:30am – 3:30pm (NT)
  • AWST: 6:00am – 2:00pm (WA)

Other locations / time zones? Convert to your time zone.

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