Reorganisation, technological change, cultural change and process-based change all require Change Management techniques to achieve their business objectives.

This Change Management course is designed for anyone who uses, or wishes to use, Organisational Change Management (OCM) skills as part of their profession. It will be of interest to business managers, business analysts, project managers, change managers, enterprise architects and anyone with an interest in the “people” side of projects.

The course clarifies the key concepts, methods and techniques that change agents need to ensure their capabilities in Change Management, where a pragmatic approach  is required to provide the expertise needed on a daily basis in modern programmes of work, including in Agile-based approaches.

Through instructor-guided exercises, case study and practical examples, you will take away a clear understanding of the dynamics of Organisational Change Management (OCM), and come to appreciate the linkage between change management, business improvement and business process management.

You will gain insight into the success factors in leading change, including creating a compelling case for change, using templates for environmental and stakeholder assessments, and planning and executing a communications program.

You will also come to appreciate the different ways of assessing readiness and monitoring the success of your change program.

1. Organisational Change Management (OCM) concepts and approaches
2. Change Management vs Business Analysis vs Project Management
3. Agile Change Management
4. Change impact
5. Organisational / team readiness
6. Strategy settings
7. Stakeholder analysis
8. Creating Change Management Plan
9. Executing Change Management Plan
10. Finalisation

Whilst we attempt to keep the course content consistent with the Australian National Standards and the Association of Change Management Professionals (ACMP) curriculum, we concentrate far more upon the practical application of skills to dealing with typical, everyday scenarios that are regularly encountered on the job.

“Excellent course, good ideas about how industry standard techniques can be applied in the workplace” Process Modeller, Geoscience Australia

“Very good in opening my thoughts – my blinkers are off” Enterprise Analyst, VicRoads

“Good course, pulls in all the threads nicely” ICT Project Manager, Department of Defence

“Practical, good reference to the core tools, logic, techniques and principals of analysis” Business Analyst, Zurich Insurance

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• Problem Solving Skills
• Business Analysis

To support the social distancing measures currently in place due to the COVID-19 pandemic, you can now attend this course remotely via Zoom.

The course will still be practical, interactive and delivered live by senior instructors with 15 – 25+ years’ experience with the skills to make the intensive learning experience interesting and enjoyable.

Various additional measures to maximise the remote training experience have also been planned, tested and incorporated. Find out more about practical training delivered remotely (live).