As communicators, most business analysts will religiously use a spellchecker. After all nothing is less convincing than a misspelt document – it shows a lack of attention to detail. But there’s more to Microsoft Word than just spell-checking. How many people take any notice of the readability statistics? These statistics give an indication of how easy – or difficult – a piece of text is to read. The two Flesch figures at the bottom both measure readability, but in different…
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