Finding solutions can be hugely satisfying in any job but in the business analyst job, you are by definition a problem solver, so it’s very easy to become “problem-centric”. Sometimes our job can just become one problem after another. We’ve got to be careful not to get depressed by all the challenges we face! So rather than just asking analysts what problems they have, what issues they need to tackle, we’ve also been asking them what problems give them the…
Continue ReadingSolution Mode Thinking
30/10/2010 |
By IRM Training
One of the biggest mistakes made by business analysts is going into “solution mode” before they’ve fully analysed a problem. They either approach a client meeting with pre-conceived ideas on what will fix the problem or jump to conclusions during the investigation phase without understanding all the underlying issues. We can all be guilty of this and sometimes the more experienced the analyst, the more prone they are to fall into this trap. Why is this so? Problem Solving When you…
Continue ReadingProblem Analysis Techniques
05/03/2007 |
By IRM Training
This extract from IRM’s training material looks at how a structured approach to defining and analysing problems can be used as the basis for designing better solutions. Part 1 of this paper looks at problem definition. Part 2 introduces the reader to analytical techniques for determining the root cause of a problem. Read the full paper here: Problem Analysis Techniques (PDF Download)
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