Many course attendees ask us – what are the best business analysis tools, what software should I use, can we have computers in the training room? The reality is, the more sophisticated the software you’re using, the greater the chance it will hinder, rather than help, the business analysis process. Almost 10 years ago, an article by Scott Ambler, Software Modeling on Whiteboards, argued that the modelling tool with the greatest installed base in the world was the whiteboard. Scott…
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