If you’re a business analyst then producing written communications goes with the territory. It might be workshop notes to team members – or a report that lands on the desk of the CEO. Whoever you’re writing for, they’ll only read it if there’s something they want or need to know. So as writers we need to put ourselves in the reader’s shoes if we want our written communications to be effective. Fortunately, writing skills are like any other job skills,…
Continue ReadingHow Clear is Your Writing?
03/08/2012 |
By IRM Training
As communicators, most business analysts will religiously use a spellchecker. After all nothing is less convincing than a misspelt document – it shows a lack of attention to detail. But there’s more to Microsoft Word than just spell-checking. How many people take any notice of the readability statistics? These statistics give an indication of how easy – or difficult – a piece of text is to read. The two Flesch figures at the bottom both measure readability, but in different…
Continue ReadingAn Introduction to Technical Writing
09/03/2008 |
By IRM Training
At some time or another we all have to communicate using the written word, but all too often improving writing and communications skills are at the bottom of our “to do” list. Yet how many times has poor communications led to incorrect decisions or even downright confusion? We’re not alone either – look at this extract from public documents issued by one of the world’s leading banks: “Trade finance is designed to assist meet cash-flow shortages arising from a mismatch…
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